Giving feedback simply means telling people how they work. However, the real art of feedback is also the possibility of accepting the comments for himself – ready to hear what others say, without being defensive, it is bad news.

Building a culture of feedback within the organization, where everyone is free to give and receive feedback on your performance, increase staff morale. Accepting feedback helps you discover ways to improve your performance or your business.

Many managers and supervisors, even with the same level of feedback to transmit bad news, the criticism of underperforming employees. However, the reactions of workers can and should give good news. The reality seems to be that often is not.

Give and receive feedback starts with the entrepreneur, the manager, even with the team leader. This means a step back from immediate action and looking at the picture, the business from the perspective of a leader.

What leaders do? They do things that inspire people to follow them, help them develop the business. His people have to know exactly what to do or not do, and how they are going. They need information – and you too.

As a leader can give a positive feedback, giving negative feedback constructively, and promote information by itself. This type of give and take creates a culture that encourages staff feedback, and grows and strengthens your business.